So today, I worked my first cafe shift all by myself. For the most part is was a HUGE relief, because there were no annoying customers asking for obscure books and I didn't have to be backup or anything to Sharon. Every time the intercom buzzed, I knew that it wasn't someone asking me to come to customre service to do something for someone too lazy to browse for themselves.

However. This lady made me feel crazy.

Near the end of the day, Rebecca is in the cafe, and theres two new people and the cafe gets really busy, so i'm there helping. This is near the end of the rush, and i'm making two drinks and I hear Rebecca talking to some customer, something about how we can't make your drink before you pay for it. Duh. She tells the new people that this is a very important policy, because people will just walk into the bookstore with drinks and then leave. So, yeah. That's all i heard of this exchange. So, Rebecca is in the back, washing dishes, and the woman comes back.

Me: (all cheerful) Hi, What can I get for you today?
Woman: (confused and angry) Well, I told the other girl what I wanted, and I hope she's already made it!
Me: And what was that? (scanner poised over the sheet of scans so I can just ring her drink up)
Woman: I told her! (actually waves arms around a little)
Me: Well, ma'am, I didn't HEAR you tell her, so I just need to know what drink it was so I can ring you up and we can get started on it.
Woman: (with huge effort) White Chocolate Mocha with a shot of Raspberry.
Me: Alrighty. And the book?
(beep beep beep)
Woman: OH! And my discount card? You didn't ask!
Me: (you were too busy telling me how you told someone else what your drink order was) Oh you have one?
(beep beep beep)
Woman finally leaves.

To give her some credit, she did seem to realize that she was being a bit of a beyyotch, because she tried to joke with me a bit at the end of the transaction. When a transaction starts like that though, there's no recovery. I just don't understand. It took much more effort for her to argue with me about the drink and how she told Rebecca and how it should be made than for her to just say, "Hello, i'll have a white chocolate mocha with a shot of raspberry" Jeeze.

Anyway. I love the cafe much more than I love bookside.

Bahh. meeting at 7am.